Southwest apologizes for delays, cancellations, blames technologies problems

Southwest Airlines flights were being delayed and canceled early Saturday early morning. 

In a assertion to Fox Enterprise, the airline cited “intermittent efficiency difficulties following regime right away upkeep of some of [its] backend technological innovation.”

“We offer you heartfelt apologies to our customers for any inconvenience, and gratitude to our workforce who are performing diligently to make it up to them,” the airline wrote. “We’ll go on to update clients whose journey with us nowadays may well be delayed as final result of the now-settled troubles.”


Flight tracker FlightAware confirmed additional than a thousand delayed flights on Southwest soon immediately after 9 a.m. ET, with 179 cancellations. 

Travellers reacted to the improvements on social media, responding to a Friday April Fool’s Working day tweet from Southwest. 

A Southwest Airlines plane takes off for flight.

A Southwest Airlines aircraft will take off for flight. The business is working with cancellation problems for nearly a week in Oct 2021. (AP Image/Wilfredo Lee)

“You want a joke? Bag costs,” the @SouthwestAir account claimed

“Variety of poor flavor to make a Twitter joke when seemingly each individual flight currently is delayed,” Fox 61 meteorologist Ryan Breton replied

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Ticker Security Very last Transform Transform %
LUV SOUTHWEST Airlines CO. 45.91 +.11 +.24%

Some others shared tales of prolonged buyers services phone calls, double cancellations and exorbitant airfare. 

Airline ticket charges have risen owing to amplified journey and previously sky-significant gas prices have been pushed even more up by Russia’s invasion of Ukraine. 

KPRC 2 in Houston, Texas described Saturday that the resource of delays was a “planned program outage” and that a spokesperson for Houston Airports advised the station the airways method was down for two hrs, setting up at 4 a.m. area time. 

North Carolina’s WNCN said the “nationwide process failure” experienced caused delays out of Raleigh-Durham Intercontinental Airport.

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Fox Business’ Edward Lawrence was at Ronald Reagan Washington Nationwide Airport in Washington, D.C., and tweeted about the concern. 

“Update: Gate Brokers expressing that the @SouthwestAir method is again up. They are setting up to consider and capture up with bag checks and boarding,” he wrote at 6:57 a.m. ET.

By Anisa