TITLE: Regional Head of Organization & Engineering Solutions (BTS) WCA


Location: Regional Workplace in Senegal or Any place the place SCI has an place of work in WCA

Quality: TBC

Contract Length: Everlasting

Boy or girl Safeguarding

Degree 3: the article holder will have call with little ones and/or youthful men and women both often (e.g. as soon as a 7 days or much more) or intensively (e.g. 4 days in a single month or much more or right away) since they function place applications or are traveling to state applications or mainly because they are liable for applying the police checking/vetting approach employees.

Function Intent:

The function holder is accountable for foremost and driving the shipping and delivery of technologies expert services, company options and location direction to all subject/nation office environment IT employees and act as the essential website link among the areas and their countries and the centre. The position holder will also act as the primary Know-how Enterprise Partner and level of call for the Regional Director and senior management group along with the Place Directors within just the area to deliver large top quality programmes for little ones. The function holder is accountable as portion of the International IT Operations staff to ensure the operation of all SCI IT providers consumed in the region even though making sure all Regional and Region Workplaces comply with IT Requirements, Insurance policies and Procedures as laid out in the SCI Excellent Framework. Supporting Transformation and Venture Shipping workforce to support carry out any new IT tasks into nations in the region. In the celebration of a key humanitarian unexpected emergency, the purpose holder will be envisioned to function outdoors the standard function profile and be equipped to differ functioning hours appropriately.


Studies to: Director of IT International Operations

Proportions: West & Central Africa (WCA) consisting of 9 nations around the world in West and Central Africa with an approximated 3000 team in the area. In the occasion of a key humanitarian emergency, the purpose holder will be envisioned to do the job outside the house the standard purpose profile and be equipped to vary functioning hrs accordingly. The scope of the role includes:

  • To assure all CO’s deliver safe, protected and productive IT companies.
  • Make sure expert services are grievance with COOM, use acceptable escalation to CO/RO and Centre IT management where by expected to achieve compliance.
  • Doing work with the World-wide IT Leadership in other locations to provide reliable, scalable IT products and services to all SCI nations & associates that consume shared assistance to agreed criteria.
  • Ensuring amount 1 and 2 assistance and servicing of all operational devices are delivered to SLAs and KPIs to the nations like user IT units these kinds of as laptops and mobile telephones.
  • Know-how enterprise lover to Regional and Nation leaders, with concentrate on assisting them understand how to use technology to deliver higher quality programmes for children.
  • Productive Oversight of Regional and Nation Infrastructure together with telecommunications networks, Subject systems, IT Stability and Details Safety ensuring all Co’s are assembly the safety standard and totally compliant with all elements of Details Defense.
  • Ensuring new Technological innovation 4 Enhancement and business simplification Process Initiatives get the necessary acceptance and T4D Catalogue is stored up to day.
  • Supporting the shipping of world priority initiatives in the area, in line with any agreed PMO ideas as properly as regional assignments which are accepted by RD and CIO
  • Engineering and Brand Advocate, such as talking at Technological innovation/NGO conferences.

Workers straight reporting to this write-up: 2 direct stories and dotted line obligation for approximately 9+ place IT leaders.

Finances tasks: Immediate budgetary duties in the buy of $300-400 K for every annum, with a broader oblique affect more than nation IT spend, approximated at a even more $1000k p.a.

Yearly Gross Salary Stage : XOF 32000000 – XOF 37000000 (offer you will be based on encounter/inside fairness and economical capacity).


  • To ensure IT throughout the region is delivered in a protected, safe and efficient way.
  • Making sure all COs and ROs comply with the IT Controls as laid out in the Country Office Operating Model. Exactly where any chance is determined, maintain the RD/CD to account for the delivery of the remediation system to agreed timelines.
  • Main a compact regional IT workforce to deliver successful oversight, aid and direction to the regional & country workplace IT staff members.
  • Ensure Little one safeguarding, own security and security and protection of sensitive electronic information is foremost in all routines.
  • Supporting World wide Head of IT Security & Director of IT International Functions to assure productive Chance Management & Information Security procedures and adherence to IT procedures and specifications in the area
  • Capacity-making by coaching, coaching and mentoring the know-how employees in just the locations to continuously increase their own and group efficiency, and staying current on IT guidelines, criteria, procedures and technique.
  • Coordinating IT requires in the course of crisis operations the place necessary.
  • Functioning with just about every world IT provider area leader (purposes, person gadgets, Company and subject systems) to establish unique regional and region support approaches and sourcing arrangements, which collectively enable produce the total SCI IT Technique.
  • Adhering to world ‘service management framework’, dependent on ITIL business criteria and resources, with concentrate on powerful incident, difficulty and improve management throughout centre , regional and place IT workers
  • Maintaining provider management method for regional IT suppliers, functioning with procurement to assure alignment and adherence to SCI Engineering Least Needs.

Knowledge & Techniques


  • Sizeable encounter of operating at regional IT leadership degree, preferably functioning with IT company and undertaking shipping and delivery groups
  • Encounter of controlling regional IT staff members and suppliers
  • Important knowledge of employing IT company management procedures and instruments, in accordance with identified sector benchmarks these types of as ITIL.
  • encounter of working in a quickly-paced ecosystem with brief turnaround times, although providing to the maximum requirements
  • proof of acquiring operated efficiently in a ‘matrix’ organisation, with international, regional and place primarily based staff members
  • ability to take care of advanced provider difficulties, with a balance of pragmatism and rigour
  • determination to Save the Children values


  • expertise of ‘field operations’ and the IT-relevant problems associated with functioning in distant, inhospitable and insecure environments
  • sturdy understanding of/willingness to master essential trends in worldwide and humanitarian improvement and how engineering can and is currently being utilised to guidance these developments


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By Anisa